Privacy Policy

AIRSAT Technology Group Co., Ltd. (中科卫星科技集团有限公司), hereinafter “AIRSAT” or “we”, is the data controller for personal data processed through this website and our commercial activities.

Registered office: 24/F, Building B, Huangtai Innovation Industrial Park, No. 10777 Xiaoqinghe North Road, Tianqiao District, Jinan, Shandong, China. Business office: Room 1509, 15/F, Building B, No. 18 Zhongguancun Street, Haidian District, Beijing, China.

Privacy contact: international@airsat.com.cn.

This policy applies to www.zocn.net.cn and www.airsatglobal.com, the contact and inquiry forms, the Aurora Program application, data-service orders and related business email, and business cards collected at trade exhibitions.

It does not apply to services of affiliated companies operated under separate agreements, nor to third-party websites. Third-party links on this site are governed by the privacy policies of those providers.

We collect the following categories of personal data:

• Provided by you: name, company, job title, work email, phone number, country/region, inquiry content, Aurora Program application materials, and contract signatory details.
• Collected automatically: IP address, browser and device identifiers, operating system, pages visited and referring URL.
• Business records: contracts and order information, invoices and payment details, satellite-data delivery records, and technical-support communications.

We do not knowingly collect sensitive personal data or data of minors through this website.

We process personal data to:

• respond to inquiries and conduct business communications;
• prepare quotations, contracts, deliveries and invoices;
• provide satellite data products and related services;
• provide after-sales and technical support;
• send industry news and product updates, where you have subscribed (you may opt out at any time);
• maintain website security and prevent spam and fraud;
• compile aggregate statistics to improve the website and our products;
• fulfil legal obligations and handle disputes where required.

We do not use your personal data for automated decision-making or profiling.

Where the GDPR applies, we rely on: your consent (newsletter subscriptions and any non-essential cookies); performance of a contract (quotations, orders, delivery); compliance with legal obligations (tax and export-control record keeping); and legitimate interests (B2B business communications, website security and fraud prevention).

Where processing occurs within the People’s Republic of China, the corresponding bases under the Personal Information Protection Law apply.

This website uses only strictly necessary local storage: your language preference is stored in your browser’s local storage. No analytics, advertising or social-media cookies are used.

You may clear this preference at any time through your browser settings; the site will then fall back to automatic language detection.

We share personal data only with the following categories of recipients, to the extent necessary for the purposes above:

• hosting and CDN providers (China);
• cloud database and enterprise email providers (China);
• banks and payment institutions for receiving payments;
• auditors, external lawyers and other professional advisers where required;
• law enforcement or regulatory authorities where legally required.

We do not sell your personal data, and we do not share it with unrelated third parties for their own marketing.

Our main service providers are located in the People’s Republic of China. Personal data submitted by users outside China may therefore be transferred to and stored in China.

Where required by applicable law, such transfers are protected by appropriate safeguards, including standard contractual clauses and, for data subject to the PIPL, the cross-border transfer mechanisms provided by that law. You may request a copy of the safeguards applicable to your data by writing to international@airsat.com.cn.

We retain personal data as follows, or where no fixed period applies, for no longer than necessary for the purposes stated in this policy:

• inquiries and non-contracted business leads: up to 24 months;
• contracts, orders and financial records: up to 10 years after termination, as required by tax and export-control rules;
• server logs: up to 6 months;
• language preference: until you clear it in your browser.

At the end of the retention period data is deleted or anonymised. Retention may be extended where required by law or for pending disputes.

We apply technical and organisational measures including: TLS/HTTPS encryption for all data in transit; access on a need-to-know basis with regular review; logging of administrative operations; backups and disaster recovery; security assessment of key suppliers; confidentiality obligations and training for staff; and an incident-response process.

No method of transmission or storage is absolutely secure; we cannot guarantee complete security, but we review and improve our measures on an ongoing basis.

Where applicable law grants you the following rights, you may exercise them by writing to international@airsat.com.cn: access, rectification, erasure, restriction of processing, objection to processing, data portability, and withdrawal of consent. You may also lodge a complaint with your supervisory authority (for example an EU data protection authority, the UK ICO, or, in China, the competent cyberspace administration).

California residents additionally have the right to know, delete, correct, and opt out of the sale or sharing of personal information, without discrimination.

We verify your identity before acting on a request and respond within 30 days, extended where permitted by law for complex requests.

This website and our satellite data services are intended for business and professional users. They are not directed at children — under the GDPR, under the China PIPL, or under the US COPPA rule.

We do not knowingly collect personal data of minors. If we learn that a minor’s data has been provided, we delete it promptly. Parents or guardians may notify us at international@airsat.com.cn.

We may update this policy from time to time. The “Last updated” date at the top of this page shows the current version. Material changes will be announced on this website.

Your continued use of the website after a change takes effect constitutes acceptance of the updated policy. Previous versions are available on request.

Privacy contact: international@airsat.com.cn.

Post: AIRSAT Technology Group Co., Ltd., Room 1509, 15/F, Building B, No. 18 Zhongguancun Street, Haidian District, Beijing, China; or 24/F, Building B, Huangtai Innovation Industrial Park, No. 10777 Xiaoqinghe North Road, Tianqiao District, Jinan, Shandong, China.